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Campus Blairon 488, 2300 Turnhout BE

Telia Seminar "Make Conversations Flow" registration

Technical developments in customer contact are moving at lightning speed. We hear expressions such as Omnichannel, Digitization, Cloud, Artificial Intelligence, Chatbot, Knowledge Management and so on. And manufacturers all shout at the same time and all equally loudly that anything is possible.

DDM Consulting likes to create clarity in the confusion and does not opt for shouting, but for a solution that is indeed technically ahead of the curve, but at the same time indicates what can and cannot be done.

This is why DDM Consulting is pleased to introduce its new technical partner Telia Ace. Telia Ace is part of the Swedish Telia Company. Telia-Ace is a complete enterprise state-of-the art solution with Scandinavian robustness and solidity.

Agenda:

12.30 Doors open and Lunch
13.30 Start seminar
Welcome and introduction Rijk van Ooijen | Marketing Manager DDM Consulting
Overview Telia-ACE Fredrik Lemming | Head of sales Telia Contact Center
Break
AI, Google and the future Mathias Johansson | Head of AI and Automation at Telia
Customer case
Telia-ACE demo session Jonas Fogelberg and Daniel Lundeen | Telia ACE Specialists
Networking & Drinks

You can register using the form below.

Post Author: wpadmin