Genesys
Genesys (www.genesyslab.com) is absolute market leader in the field of contact center software solutions. The organisation has more than 9000 customers worldwide. Genesys is distinguished by the relentless pioneering role it plays on the contact center market with regard to new developments, but the company's solutions are also characterised by their openness to telephony systems and applications.

In addition, the portfolio of Genesys is complete, and it is the most important supplier when it comes to multichannel solutions.